Privacy Policy

Last updated: January 23, 2026

This Privacy Policy explains how Summit Mixing (“we,” “us,” or “our”) collects, uses, and protects your information when you submit your details through our website or lead forms (including TikTok Instant Forms) or when you contact us.

Information We Collect

We may collect the following personal information:

  • Name (so we know what to call you)

  • Email address (for backup communication and sending larger files)

  • Instagram handle (for faster communication and easier file sharing)

We do not intentionally collect sensitive personal information.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and communicate with you

  • Provide quotes, service details, and next steps for mixing/mastering work

  • Send instructions for file delivery and share updates on your project

  • Follow up if we cannot reach you on your preferred platform

  • Improve our intake process and client communication

Where Your Information Comes From

You may provide your information directly through:

  • Forms on our website

  • TikTok Instant Forms (Lead Generation ads)

  • Direct contact (email/Instagram)

If you submit a TikTok Instant Form, TikTok may also collect information under their own policies. We only receive the information you submit in the form fields.

How We Share Your Information

We do not sell your personal information.

We may share your information only in the following limited situations:

  • Service providers we use to operate our business (for example: email services, file transfer/cloud storage tools, website hosting, analytics). These providers are permitted to process your data only to perform services for us.

  • Legal requirements if we must comply with a law, regulation, subpoena, or similar legal request.

  • Business protection to investigate or prevent fraud, abuse, or security issues.

Data Retention

We keep your information only as long as needed to communicate with you and provide services, or as required for business, legal, or tax purposes.

If you want your information deleted, you can request it anytime (see “Your Choices and Rights” below).

Your Choices and Rights

You can request to:

  • Access the personal information we have about you

  • Correct inaccurate information

  • Delete your information

To make a request, email us at jackson@summitmixing.com with the subject line “Privacy Request.”

Cookies and Analytics

Our website may use cookies or similar technologies for basic functionality and to understand site traffic. You can control cookies through your browser settings. Disabling cookies may impact some website features.

Security

We take reasonable steps to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above will reflect the most recent version.

Contact

If you have questions about this policy, contact us at:

Summit Mixing
Email: jackson@summitmixing.com